Terms of service

These terms are an agreement between you and Creator Wear LLC ("Creator Wear", "we", "us"). They cover creatorswear.com, studio.creatorswear.com, the Creator Wear Studio web and desktop apps, and our waitlists (together, the "service").

By creating an account, joining a waitlist or using the service, you agree to these terms. Our Privacy policy explains how we handle your information. If you don't agree, please don't use the service.

You must be at least 18 years old. If you use the service on behalf of a business, you confirm you're allowed to accept these terms for it.

Give accurate information when you sign up, keep your login details secure, and tell us if you think someone else has accessed your account. You're responsible for activity under your account.

One account is for one person. Don't share an account, use someone else's without permission, or create extra accounts to get around limits, offers or the refund policy.

Creator Wear Studio scores your voice recordings against what your gear can achieve and tells you what to fix first. It also includes a video editor, audio cleanup, captions, beat detection and Yemi, an AI coach. What each plan includes is on the pricing page.

Creator Wear Studio is in beta. Features may change, improve or be removed as we build, and some may not always work as expected. If we ever plan to shut the service down, we'll give you reasonable notice so you can download your data.

We work to keep the service available, but we can't promise it will always be uninterrupted or error-free.

Plans

Studio has a Free plan and paid plans: Lite, Pro and Max. Current prices and what each plan includes are on the pricing page. The total you'll pay, including any tax, is shown at checkout before you confirm.

Allowances

Monthly allowances, such as cleanups and Yemi messages, reset every month on every plan, including annual plans, and unused allowance does not carry over to the next month.

Automatic renewal

Paid plans are billed in advance, monthly or annually, through our payment processor. Your plan renews automatically at the end of each billing period, for the same period, until you cancel. You authorize us to charge your payment method for each renewal.

No free trial

Paid plans don't include a free trial. The Free plan is there so you can try Studio before you pay.

Taxes

Sales tax, VAT and similar taxes are calculated at checkout from your billing address and shown before you pay. Business customers can enter a tax ID at checkout.

Price changes

If we change the price of your plan, we'll tell you before it affects you, and you can cancel before the new price applies.

Failed payments

If a payment fails, your paid features may be paused or your plan may end until the payment is resolved. Your account and your reports stay.

You can change or cancel your plan any time from the Billing tab in Settings.

Upgrades

An upgrade takes effect right away. You pay the prorated difference for the rest of your current period, and your billing date stays the same. If you upgrade within 7 days of your renewal date, there's no charge now: you keep your current plan until renewal, then renew onto the new plan at its full price.

Downgrades

A downgrade takes effect at the end of your current period. The difference isn't refunded.

Canceling

When you cancel, you keep your paid features until the end of the period you've already paid for, and you won't be charged again. Until then, you can undo the cancellation from the same tab. Canceling doesn't refund the current period, except under the money-back guarantee below.

Deleting your account

Deleting your account ends any paid plan right away, without a refund for the rest of the period. If you're eligible for a refund, request it before you delete your account.

The first time you pay for a plan, you have 7 days from that first payment to ask for your money back. Request it from the Billing tab in Settings, or email us. We review each request and refund what you paid during those 7 days. A refund ends the subscription it covers.

The guarantee applies once per payment card, not once per account. A card that has already been refunded isn't eligible again, even on a different account.

A refund of the payment that made you a founder ends your founder status, as the founder terms describe. A referral reward that depended on the refunded payment is canceled.

After the 7-day window, payments aren't refundable, except where the law requires a refund.

Promo codes and launch offers

From time to time we offer promotional codes or launch discounts. Each one applies only as described at checkout, for example to certain plans, billing periods or a set number of months. Offers can't be combined unless we say so, have no cash value, and may be limited in number or time. We can end an offer at any time; that doesn't change a discount already applied to your subscription.

Founder status

The first 100 people whose first paid Pro or Max annual plan uses the FOUNDER code become numbered founders. Founders get 30% off their first year, then 20% off Studio for life, on any paid plan, monthly or annual, every time they subscribe, plus the other lifetime rights in the founder terms at studio.creatorswear.com/founders/terms. Founder rights don't require an active subscription and don't expire. Founder status ends only for a refund of the founding payment or the serious misconduct the founder terms list. Founder discounts can't be combined with other promo codes; the better one applies. Where these terms and the founder terms differ about founder status, the founder terms apply.

Founders Edition mic

The Creator Wear Founders Edition mic isn't on sale yet. Joining the waitlist gets you early access to order it when it is. Joining isn't an order or a reservation, and we don't take payment for it. Founders also have a Founders Edition mic reserved for them, as the founder terms describe; nothing is charged unless they choose to buy it.

Referrals

If referrals are available on your account, what an invite earns depends on your plan. On any plan, when the person you refer subscribes to a paid plan with your link and their first payment is past the 7-day refund window without a refund or chargeback, you each get an account credit worth half a month of your own plan, monthly or annual, applied to your next invoices after any discount. If you're on Free, yours is held for 12 months and becomes half a month of the paid plan you choose; unused by then, it lapses. Each person can earn up to 12 credits in any 12-month period. If the payment a credit came from is refunded later, the unused part of both credits is taken back. The person you refer also gets 5 bonus cleanups when they create an account with your link and finish their first analysis while on Free, and so do you if you're on Free. Bonus cleanups are used after your plan's monthly cleanups and expire 90 days after you earn them. A referrer can earn from up to 10 referrals in any 30 days; past that, the person you refer still gets theirs. Referrals made before version 2.2 of these terms keep the reward they were made under: a free month for each side once the new person's first payment clears the 7-day refund window, up to 3 free months for a referrer in any 12-month period. Rewards have no cash value. Your own accounts, throwaway email addresses and sign-ups from a browser where your account is signed in don't count. We can cancel rewards earned through self-referral or abuse, and change or end the program at any time.

Supporter

Supporter is an optional, pay-what-you-want add-on. It adds a Supporter badge to your account and doesn't change your plan or your limits.

You own your content: the recordings you upload, your projects, and everything you export. We don't claim any ownership of it, and you can use your reports and exports however you like.

You give us permission to store and process the content you send to our servers only to provide the service to you: to analyze it, produce your report, clean it up, generate captions or beats, and power Yemi's coaching. This permission ends when the content is deleted. We don't use your content to train AI models.

Your video and projects stay on your device and never reach our servers. That also means we can't recover them, so keep your own backups.

You're responsible for having the rights to everything you upload, including permission from anyone whose voice is in a recording.

Use the service for your own recordings and legitimate creative work. Please don't:

• Upload content you don't have the rights to, or anyone's voice without their permission.
• Break the law, infringe anyone's rights, or use the service to harass, impersonate or harm others.
• Try to access another person's account or data, or probe or test the service's security without our written permission.
• Overload or disrupt the service, or get around usage limits, security measures or the refund policy.
• Scrape, copy or reverse-engineer the service, except where the law allows it.
• Resell the service or offer it as part of your own product without our permission.
• Upload malware or anything else designed to cause harm.

We may remove content or suspend an account that breaks these rules.

Scores, findings and recommendations are estimates produced by automated audio analysis. They're designed to be honest and useful, but they aren't a guarantee of any result.

Yemi is an AI coach. Its replies are generated automatically and can be incomplete or wrong. They're general guidance about audio, not professional, legal, medical or financial advice. Use your own judgment and check anything important.

Automated output such as captions can contain mistakes. Review it before you publish. You're responsible for how you use it.

The service, including its software, scoring engine and design, and the Creator Wear and Creator Wear Studio names and logos, belongs to Creator Wear. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable license to use the service, including the desktop app. These terms don't give you any other rights to our property.

If you send us ideas or feedback, we may use them without any obligation to you.

You can stop using the service and delete your account at any time from Settings. The Privacy policy explains what happens to your data.

We may suspend or end your access if you break these terms, if the law requires it, or if your use puts other people or the service at risk. Where it's reasonable, we'll tell you first and give you a chance to fix the problem.

Parts of these terms that by their nature should continue after your access ends, such as content ownership, disclaimers, limitation of liability and governing law, will continue.

The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the service will be uninterrupted, error-free or secure, or that its results will meet your expectations.

Some places don't allow these disclaimers, so they may not all apply to you. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

To the fullest extent the law allows, Creator Wear isn't liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the service or these terms.

To the fullest extent the law allows, our total liability for all claims relating to the service or these terms is limited to the amount you paid us for the service in the 12 months before the claim arose.

These limits don't apply where the law doesn't allow them to.

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law rules. If you live outside the United States, you keep any protections that the mandatory laws of your country give you.

If you have a concern, please email us at hello@creatorswear.com first. Most problems can be sorted out quickly that way.

We may update these terms as the service changes. We'll post the new version here with a new version number and date. For material changes, we'll tell you by email or in the app, and we may ask you to accept the new terms before you continue. If you keep using the service after a change takes effect, the updated terms apply.

These terms and the Privacy policy are the whole agreement between you and Creator Wear about the service. If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term right away, we haven't given up the right to enforce it later.

You can't transfer your rights under these terms to anyone else. We may transfer ours as part of a merger, acquisition or sale of our business. We aren't responsible for delays or failures caused by events outside our reasonable control.

Questions about these terms? Email us at hello@creatorswear.com.