Privacy policy

Account information: your name, email address, and login/security details when you create an account.

Audio you upload: the voice recordings you submit for analysis, and the cleaned-up audio we generate from them on paid tiers.

Gear and home-studio information: the mic, interface, headphones, and room details you enter so we can score your recordings against your setup.

Analysis results: the scores, diagnoses, and reports we produce, which appear in your History.

Billing information: handled by our third-party payment processor. We receive limited details like your subscription status and the last four digits/brand of your card — we never see or store your full card number.

Usage data: basic technical information needed to run and secure the service, such as sign-in and security events and the devices linked to your account.

Yemi conversations: your messages are sent to our AI provider to generate each reply, and we keep a count of how many conversations you’ve used against your plan’s allowance. We do not store the conversations themselves — the messages live in your browser for the length of the session and are not saved to our servers.

We use your information to run Creator Wear Studio: to analyze your recordings and produce your report, to generate cleaned audio and Yemi coaching on paid tiers, to keep your account and history, to process payments, to secure the service and prevent abuse, and to contact you about your account (for example, important service or billing emails).

We do not sell your personal information, we don’t use your recordings to train models, and we keep nothing derived from your audio beyond the report we produce for you.

Raw uploads auto-delete within 24 hours. When you analyze a recording, the raw file is stored just long enough for the analysis and for you to reopen the report and play back flagged moments, then it’s automatically deleted — within 24 hours. We don’t keep your raw recordings beyond that.

Cleaned audio isn’t stored on our servers. When Creator Wear Studio produces a cleaned-up version, it’s streamed back to you; we don’t keep a copy.

Your reports stay until you delete them. The scores and reports themselves are saved to your account so your History works across sessions and devices. You can delete any individual report, or clear your whole History, from the app — which permanently removes those reports from our database.

We do not keep anything derived from your audio to improve our gear scoring, and there is no setting for it. There used to be one — “Help improve gear scoring”, on by default — and it never did anything: nothing on our side ever read it, and not one characteristic of anyone’s audio was ever retained under it. We removed it rather than leave a switch that implied otherwise.

If we ever want to do this, we will ask you then, clearly, and only keep anything if you say yes. We won’t treat the old setting as an answer to a question we hadn’t properly asked.

Yemi gives you coaching based on your report and the context you share in the conversation. To generate its replies, the relevant text is sent to our third-party AI inference provider, which processes it to produce the response and doesn’t use it to train its own models. We don’t send your raw audio to Yemi — it works from your report and what you type.

Yemi’s suggestions are automated and can be imperfect; treat them as guidance rather than professional advice.

We don’t sell your data or share it for advertising. To run the service we rely on a small set of trusted third-party providers (our “subprocessors”). We name them here, with what each one receives; each handles only the data needed for its part, under contract with us:

Payment processing — Stripe. Handles billing and subscriptions. Your card details go straight to Stripe; we never see or store your full card number.

Cloud database — Neon. Stores your account data, gear profile, and saved reports.

File storage — Cloudflare R2. Temporarily stores the audio you upload for analysis, deleted within 24 hours as described above. It holds no video: your footage is never uploaded.

Hosting and compute — runs the application and the audio-analysis engine. The engine receives your uploaded audio and processes it to produce your report; it doesn’t keep it beyond the retention window above.

AI inference — Cerebras. Powers Yemi. It receives the report and conversation text needed to generate a reply, never your raw audio, and doesn’t use it to train its own models.

Email delivery — Zoho. Sends account email such as verification, password-reset, data-export, and billing messages, plus product updates or newsletters if you’ve opted in.

Our providers are based in the United States. If you use Creator Wear Studio from elsewhere, your information is transferred there; we rely on the transfer protections these providers offer, and the compliance-reviewed version of this policy before public launch will set out those mechanisms specifically.

We may also disclose information if the law requires it, or to protect the rights, safety, and security of our users and the service.

Questions about any of these, or want to know when the list changes? Email us at hello@creatorswear.com.

Payments are processed by our third-party payment processor. When you subscribe, your card details go directly to that processor under its own privacy terms — we don’t store your full card number on our servers. We keep limited billing records (such as your subscription status and invoices) to run your account and meet tax and accounting requirements.

You can delete your account anytime from Settings. When you do, we disable it immediately — you’re signed out everywhere and any active subscription is canceled — and we schedule it for permanent deletion after a 14-day grace window. If it was a mistake or your account was compromised, you can restore it within those 14 days. After the window, we permanently purge your personal data.

What’s permanently deleted: your account and profile, your gear profile, your saved reports and analysis history, your preferences, your sessions and recognized devices, your Yemi usage counts, and your local subscription record.

What may be retained: limited billing and transaction records that we’re legally required to keep for tax and accounting (these live with our payment processor and accounting records, not tied to an active account).

One more thing, only if you were refunded. If we ever issued you a refund under the money-back guarantee, we keep a one-way hash (a scrambled fingerprint that can’t be turned back into a card number) of the payment card that was refunded, along with the date. It holds no name, no email, no account number and no card details, and nothing in it links back to you or to your deleted account — it answers one question only: has this card been refunded before? We keep it for 24 months and then delete it. It’s there so the one-per-person guarantee can’t be reset by deleting an account and signing up again. To be precise rather than flattering: it isn’t anonymous, it’s pseudonymous — someone holding both our secret key and your card’s processor fingerprint could test whether that card is in the list, though they couldn’t read anything out of it. If you were never refunded, nothing at all is kept.

You can also delete individual reports or clear your whole History at any time without deleting your account. To make a formal deletion request, use Settings or email us at hello@creatorswear.com.

Download your data. You can export a machine-readable copy of your data — your account details, preferences, gear profile, a billing summary, saved history, and account/security records — from Settings. We email you a private, expiring download link (valid for 24 hours). Raw audio isn’t included, since it’s already auto-deleted within 24 hours.

Access, correct, or delete. You can view and update your account information in Settings, delete reports, and delete your account as described above.

Nothing to opt out of. We keep nothing derived from your audio beyond your own report, so there is no data-sharing setting to manage.

Contact us. For any privacy request or question, email hello@creatorswear.com. Depending on where you live, you may have additional rights under laws like the GDPR or CCPA; the published version of this policy before public launch will detail how to exercise them.

We use essential cookies for signing in, keeping your session, and security — these are always on because the app needs them. Any non-essential analytics load only with your consent, which you can manage in your cookie settings. We don’t use your data for third-party advertising.

We use reputable providers and reasonable technical and organizational measures to protect your information — including revoking sessions on account disable and limiting who and what can access your data. No online service can promise perfect security, but we work to keep your data safe and to respond quickly if something goes wrong.

Creator Wear Studio is for adults. It’s not directed to children, and you must be at least 18 to use it. If you believe a minor has given us personal information, contact us and we’ll delete it.

We may update this policy as Creator Wear Studio evolves. When we make a material change, we’ll update the version and date at the top and, where appropriate, notify you. The current version always lives on this page.

Privacy questions or requests? Email us at hello@creatorswear.com.